What is a ‘Final customer’?

By Natalie Ellis
17 December 2015

The Heat Network (Metering and Billing) Regulations 2014 Scope Guidance defines ‘Final customer’ as follows:

‘Final customers are the end users of the heating supplied by district heat networks and communal heating. Final customers are effectively the purchasers of the heat who have a direct financial arrangement with a heat supplier to provide the heating to them.’

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